Our Free App
to give instant feedback
How many times have you received excellent or horrible service and said to yourself “I’m going to write a letter” or “I’m going to call the company headquarters”, but by the time you get home you’ve got other priorities and you are no longer as motivated (by delight or by disappointment) as you were before, so you simply let that feedback go unreported?
What if you could have pulled out your smart-phone on the spot, clicked your Customer Gateway application and were able to provide your feedback in just a matter of seconds?
What if, when you finished providing the feedback, you got an instant coupon/incentive – either thanking you for the positive input, or apologizing for the inconvenience and asking for another chance to do better?
We have mobile application that enables customers to do exactly that!
Instant feedback and immediate reward – that says to customers “We care, and we appreciate you taking the time to let us know”
What do you think that kind of customer interaction can do for your business?
Request Demo